A short video from Inc.com that I viewed last weekend is really sticking with me.
Basically it describes a technique – attributed to comedian Craig Ferguson – that is useful when conversations become heated.
Before saying anything in an emotional moment, ask yourself three questions:
- Does this need to be said?
- Does this need to be said by me?
- Does this need to be said by me now?
Wow. Effective.
View the video here.
